You will be able to use all the network resources (including DFS and printers) as if you were on campus. You will now be connected to the Global Protect VPN. The Global Protect Client is in the system tray, click on the Gray Globe.Enter gp. for the portal address and click Connect.Launch the GlobalProtect app by clicking the system tray icon, a small Gray Globe ( ).After installation is complete, Close the installer.When prompted, enter your Username and Password, and then click Install Software to begin the installation.Click Install to confirm that you want to install GlobalProtect.On the Installation Type screen, select the GlobalProtect installation package check box, and then click Continue.On the Destination Select screen, select the installation folder for the GlobalProtect app, and then click Continue.From the GlobalProtect Installer, click Continue.When prompted again, Run the GlobalProtect Installer.Click Download Mac 32/64 bit GlobalProtect agent.You will see links to download the Global Protect Client.Enter your Rose-Hulman network password in the Password field.Enter your email address in the Username field.If you encounter any issues or have any questions please contact the IT Help Center at 30 or online at support.du.edu.Global Protect VPN MacOS Client Setup INSTALLING THE CLIENT: Please see Palo Alto GlobalProtect VPN troubleshooting tips for common issues and solutions. *You may need to restart your computer to finish the uninstall* Click "continue" and follow the prompts through the rest of the installer. On the installation type screen, choose "Uninstall GlobalProtect"ĥ. Open and run the PKG from your downloadsĤ. Click on "Download Mac 32/64 bit GlobalProtect agent"ģ. Uninstalling the Palo Alto GlobalProtect VPNĢ. You can follow the instructions in KB0014240 on how to use the VPN on a daily basis. To disconnect from GlobalProtect, expand the GlobalProtect icon and then click "Disconnect".A connection is established once you see the “Connected” window.If you see the below window, select "Open GlobalProtect" Depending on your specific browser you may need to allow the connection.You will then be prompted to verify your identity via Duo. You will be prompted to enter your email address and password and click "Login".Enter vpn.du.edu as the portal address and click "Connect".To connect to the GlobalProtect VPN, click on the icon and then click "Connect".The GlobalProtect icon will appear in the upper right of the menu bar (near the clock).If you are prompted to allow GlobalProtect to make VPN configuration changes, click "Allow".However, these prompts may appear later in the process for other operating systems such as macOS Catalina. **Please note that on macOS Big Sur, you may see the prompt at this stage. *If you are not prompted during install, please navigate to "System Preferences" > "Security Preferences" > "Security and Privacy" and click the "Allow" button. If this happens, follow the prompts and select "Open Security Preferences" to allow GlobalProtect to update settings to security preferences. It will also demonstrate how to use the client to connect to the campus network. Important security settings: You may receive a security prompt that the install has been blocked by security settings on your Mac.On the Custom Install screen, leave only the first option selected.On ODU-managed computers, download the software from the Ivanti Portal Manager (Windows) or Jamf Self Service (Mac). Click the GUIDE buttons to learn more about installing and using GlobalProtect. Follow the install prompts and leave the install location as the auto-filled default value. Click on the buttons above to download GlobalProtect for your operating system (on personal, non-managed devices).If prompted, enter your computer password (that you use to log into your computer) to allow the agent to be installed. Once downloaded, double click the installer to open it and begin the install.If your computer is running an older version of Mac OS X please contact the IT Help Center to determine if you computer can upgrade to a newer operating system. *The GlobalProtect agent can only be installed on Mac OS X versions 10.12 or newer. Select the appropriate software download from the list.Enter your DU email address and password and click "Login".įor Law students and employees: Please use your email address and password.Please refer to instructions on setting up Duo. Before installing Palo Alto GlobalProtect VPN, be sure that you have set up Duo MFA on your Office 365 email account.
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